Terms & Conditions

Mizi Atelier specializes in creating bespoke pieces, which can be ordered by scheduling an appointment for an in-person consultation at our London studio. For more complex designs or clients who are unable to visit in person, we offer the option of 2 online consultations to ensure the final result aligns with our shared vision.

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Prices are quoted during the initial consultation. Any changes made to the order after the original quote may result in a price adjustment, which will be confirmed with your approval before proceeding.

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All bespoke orders must be paid in full at the time of ordering via PayPal, cash, or credit/debit card. A 50% deposit is required before work begins on your custom piece.

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Orders may be canceled within 3 days of the initial consultation. In this case, clients will be responsible for the cost of any materials already purchased, with the remainder of the deposit refunded.

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Please note that custom or bespoke items are not eligible for returns or refunds.